The account refusal message is set in
<code>~www/php/<i>website</i>/config.php</code> 
via the <code>accountRefusalText</code> variable.

<p>If the <code>groups</code> table in the
<code>auth_<i>N</i></code> database has a non-empty
<code>accountRefusalText</code> field, then the
value of that field is used as the message.</p>

<p>For example, the CHESS instructors group has
a non-null <code>accountRefusalText</code> value.</p>

<p>To edit the database, you must be in the
<code>webmaster</code> group of the website.
The user interface may be found at
<a href="http://chess.eecs.berkeley.edu/mysql"><code>http://chess.eecs.berkeley.edu/mysql</code></a>
or <br/> 
<a href="http://embedded.eecs.berkeley.edu/mysql"><code>http://embedded.eecs.berkeley.edu/mysql</code></a>
or <br/>
<a href="http://www.e3s-center.org/mysql"><code>http://www.e3s-center.org/mysql</code></a>
or <br/>
<a href="http://www.truststc.org/mysql"><code>http://www.truststc.org/mysql</code></a>.

<p>Click on the <code>auth_<i>N</i></code> link, where
<code><i>N</i></code> is <code>2</code> for CHESS,
<code>3</code> for Embedded, <code>4</code> for
TRUST and <code>5</code> for E3S.</p>

<p>Click on the <code>groups</code> table and
then click on Search and edit the groupname field
to find the workgroup in question.</p>

<p>Click on the pencil icon to edit the row.
<p>Find the <code>accountRefusalText</code> field
at the bottom and browse to the new text to be updated
and hit "go" to save the text.